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    Call Us

    1300 900 004

    Head Office Location

    Level 4, 260 Queen Street, Brisbane City QLD 4000

    Email Us

    admin@itprocertifications.com

    ITIL 4 Practitioner:
    Change Enablement

    Ensure that risks have been accurately assessed, authorize changes, and manage change schedules to maximize the number of successful service and product changes.

    ITIL

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    ITIL 4 Practitioner:
    Change Enablement

    What will you learn?

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    Key concepts

    Grasp the purpose and essential principles of Change Enablement, emphasizing its significance in effectively managing changes to minimize risk and ensure business continuity.

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    Practice success factors

    Discover practice success factors (PSF) and key practice metrics, crucial for assessing the effectiveness and efficiency of Change Enablement in ensuring controlled and successful change implementation.

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    Practice processes

    Discover the processes of Change Enablement, including essential activities, and learn how to incorporate them into your organization’s value stream to ensure smooth and coordinated change initiatives.

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    Roles and competencies

    Concentrate on the essential roles in Change Enablement and learn how to effectively integrate the practice within your organization. Cultivate the necessary skills to oversee and manage change initiatives successfully.

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    Information and technology

    Discover how Information and Technology can facilitate Change Enablement by delivering enhancements and offering tools and systems for efficient planning, tracking, and implementation of changes.

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    Partners and suppliers

    Investigate the role of partners and suppliers in Change Enablement, focusing on how to collaborate effectively to improve change processes and achieve successful outcomes.

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    The ITIL capability model

    Explore how the capability criteria enhance the development of the practice, ensuring alignment with industry best practices and organizational requirements for effective Change Enablement.

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    Practice success

    Learn strategies for succeeding with Change Enablement and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust change management practices to achieve business goals and deliver value.

    Unlock career opportunities

    IT Specialist: Development

    IT Specialist: Changes

    IT Specialist: Operations

    IT Manager: Development

    IT Manager: Operations

    IT Project Manager

    IT Service Manager

    DevOps Engineer

    System Administrator

    Network Engineer

    Network Administrator

    Database Administrator

    Solutions Architect

    Enterprise Architect

    Essential Exam Resources for ITIL Certification Success

    Achieve your academic goals with these key resources.

    Official ITIL eBook:

    Explore the ultimate guide to ITIL best practices. This official eBook is a crucial tool for exam preparation and a valuable reference throughout your professional career.

    Comprehensive Learning Resource:

    Progress with the Official ITIL 4 Foundation Training Materials, which include an in-depth Learner Workbook and a Quick Reference Guide to enhance exam preparation and understanding of essential concepts.

    Engaging Interactive eLearning:

    Engage in interactive learning with quizzes and knowledge checks to monitor your progress. Enjoy an engaging and informative journey where each step deepens your understanding.

    Official ITIL Mock Exam:

    Increase your confidence with practice exams crafted by the creators. These mock tests simulate the actual exam environment, providing a realistic experience to enhance preparation and success.

    Flexible Exam Re-Take:

    Feel reassured knowing you have a contingency plan. If your first attempt isn’t successful, you can retake the exam, offering peace of mind and another opportunity to succeed.

    Comprehensive Learning Resource Kit

    Enhancing Skills and Fostering Curiosity

    Always Current and Reliable:

    Be confident that your study materials are always aligned with the latest official exam requirements, ensuring you’re consistently well-prepared.

    Easy Access:

    Access all your materials at any time via Canvas, our user-friendly online learning platform. You can also download resources for future reference, even after passing your exams.

    Variety of Study Tools:

    Designed for independent learners, our Learning Resource Kit includes workbooks for in-depth exploration, official textbooks, and quick-reference guides to accommodate different learning styles.

    Inspiring Introduction:

    Kick off your certification journey with a welcome video from industry experts, designed to ignite your motivation and set the tone for your educational adventure.
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    Exam

    30 minutes

    20 questions

    Multiple choice

    Closed book

    Min. pass: 65%

    Purchase options

    Exam Prep

    For learners who prefer to prepare for exam success
    on their own.
    AU$385
    AU$ 280.00 Incl. GST
    • Official eBook
    • Exam voucher
    • Learning Resource Kit
    • Interactive eLearning
    • Auto-marked sample papers
    • Free exam re-take
    • Official Mock Exam
    Buy Now

    eLearning

    For self-paced learners seeking an interactive
    experience to guide exam preparation.
    AU$899
    AU$ 670.00 Incl. GST
    • Official eBook
    • Exam voucher
    • Learning Resource Kit
    • Interactive eLearning
    • Auto-marked sample papers
    • Free exam re-take
    • Official Mock Exam
    Buy Now

    eLearning +

    For self-paced learners seeking a comprehensive
    experience to build exam confidence.
    AU$1089
    AU$ 810.00 Incl. GST
    • Official eBook
    • Exam voucher
    • Learning Resource Kit
    • Interactive eLearning
    • Auto-marked sample papers
    • Free exam re-take
    • Official Mock Exam
    Buy Now

    ITIL 4 Foundation ® Certification FAQs

    ITIL 4 Practitioner: Change Enablement focuses on the processes, tools, and techniques to manage change effectively within IT service management.

    This certification is ideal for IT professionals, change managers, and those responsible for managing change processes in IT organizations.

    Candidates must have completed the ITIL 4 Foundation certification before attempting the Change Enablement Practitioner exam.

    The exam covers change management principles, processes, assessing and managing risk, stakeholder engagement, and continual improvement for change initiatives.

    The exam consists of 40 multiple-choice questions, lasts 90 minutes, and requires a passing score of 70% (28/40).

    No, the exam is closed book.

    Prepare by studying the official ITIL 4 Practitioner guide, taking accredited training, and practicing with sample exams.

    ITIL certifications do not expire, so this certification is valid for life.

    Yes, the exam is available online through authorized exam providers with remote proctoring.

    The exam can be challenging, but with adequate preparation, understanding the processes, and practical application, passing is achievable.

    Focus on change management practices, risk assessments, stakeholder communication, and continuous improvement of the change process.

    It is recommended to dedicate 30–40 hours of study to prepare effectively for the exam.

    Yes, accredited providers offer practice exams and sample questions, which help familiarize you with the exam format.

    The Practitioner certification is more advanced, focusing on applying change management practices, while Foundation covers general ITIL principles.

    Yes, once you’ve passed ITIL 4 Foundation, you can register for the Practitioner exam.

    Some of the common mistakes are Not fully understanding how to assess and manage change risks and Overlooking stakeholder engagement strategies, apart from this, focusing too much on theory instead of practical application.

    This certification equips you with the skills to manage and improve change processes, enhancing your effectiveness in change management roles.

    Yes, it is beneficial for managers, business analysts, and change agents involved in planning and implementing change initiatives.