ITIL 4 Practitioner:
Deployment Management

What will you learn?

Key concepts
Grasp the purpose and essential principles of Change Enablement, emphasizing its significance in effectively managing changes to minimize risk and ensure business continuity.

Practice success factors
Discover practice success factors (PSF) and key practice metrics, crucial for assessing the effectiveness and efficiency of Change Enablement in ensuring controlled and successful change implementation.

Practice processes
Discover the processes of Change Enablement, including essential activities, and learn how to incorporate them into your organization’s value stream to ensure smooth and coordinated change initiatives.

Roles and competencies
Concentrate on the essential roles in Change Enablement and learn how to effectively integrate the practice within your organization. Cultivate the necessary skills to oversee and manage change initiatives successfully.

Information and technology
Discover how Information and Technology can facilitate Change Enablement by delivering enhancements and offering tools and systems for efficient planning, tracking, and implementation of changes.

Partners and suppliers
Investigate the role of partners and suppliers in Change Enablement, focusing on how to collaborate effectively to improve change processes and achieve successful outcomes.

The ITIL capability model
Explore how the capability criteria enhance the development of the practice, ensuring alignment with industry best practices and organizational requirements for effective Change Enablement.

Practice success
Unlock career opportunities
IT Service Manager
IT Manager: Operations
IT Specialist: Changes
IT Specialist: Development
Essential Exam Resources for ITIL Certification Success
Achieve your academic goals with these key resources.
Official ITIL eBook:
Comprehensive Learning Resource:
Engaging Interactive eLearning:
Official ITIL Mock Exam:
Flexible Exam Re-Take:
Comprehensive Learning Resource Kit
Enhancing Skills and Fostering Curiosity
Always Current and Reliable:
Easy Access:
Variety of Study Tools:
Inspiring Introduction:

Exam
30 minutes
20 questions
Multiple choice
Closed book
Min. pass: 65%
Purchase options
Exam Prep
For learners who prefer to prepare for exam success on their own.-
Official eBook
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Exam voucher
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Learning Resource Kit
-
Interactive eLearning
-
Auto-marked sample papers
-
Free exam re-take
-
Official Mock Exam
eLearning
For self-paced learners seeking an interactiveexperience to guide exam preparation.
-
Official eBook
-
Exam voucher
-
Learning Resource Kit
-
Interactive eLearning
-
Auto-marked sample papers
-
Free exam re-take
-
Official Mock Exam
eLearning +
For self-paced learners seeking a comprehensiveexperience to build exam confidence.
-
Official eBook
-
Exam voucher
-
Learning Resource Kit
-
Interactive eLearning
-
Auto-marked sample papers
-
Free exam re-take
-
Official Mock Exam
ITIL 4 Practitioner: Deployment Management ® Certification FAQs
Deployment Management is the process of planning, scheduling, and controlling the movement of releases into production environments.
It ensures that changes are delivered efficiently, with minimal risk, and meet business requirements when moved to live environments.
Ensure smooth and controlled deployments
Minimize disruption to services
Verify that the deployed changes meet success criteria
Release Management focuses on building, testing, and preparing a release. Deployment Management focuses on delivering that release into the live environment.
Planning deployments
Coordinating resources and schedules
Ensuring readiness of target environments
Post-deployment validation
The Deployment Manager leads deployment activities, with support from release and service teams.
The Service Desk coordinates with Deployment Management to inform end users, handle incidents, and provide post-deployment support.
Proper planning and scheduling
Clear communication
Effective testing before deployment
Rollback procedures in place
Through thorough planning, risk assessment, testing, and having a clear deployment strategy that includes rollback plans in case of failure.
Lessons learned from deployments are used to refine processes, reduce risks, and improve future deployments.