ITIL 4 Practitioner:
Information Security
Management

What will you learn?

Key concepts
Grasp the purpose and essential principles of Change Enablement, emphasizing its significance in effectively managing changes to minimize risk and ensure business continuity.

Practice success factors
Discover practice success factors (PSF) and key practice metrics, crucial for assessing the effectiveness and efficiency of Change Enablement in ensuring controlled and successful change implementation.

Practice processes
Discover the processes of Change Enablement, including essential activities, and learn how to incorporate them into your organization’s value stream to ensure smooth and coordinated change initiatives.

Roles and competencies
Concentrate on the essential roles in Change Enablement and learn how to effectively integrate the practice within your organization. Cultivate the necessary skills to oversee and manage change initiatives successfully.

Information and technology
Discover how Information and Technology can facilitate Change Enablement by delivering enhancements and offering tools and systems for efficient planning, tracking, and implementation of changes.

Partners and suppliers
Investigate the role of partners and suppliers in Change Enablement, focusing on how to collaborate effectively to improve change processes and achieve successful outcomes.

The ITIL capability model
Explore how the capability criteria enhance the development of the practice, ensuring alignment with industry best practices and organizational requirements for effective Change Enablement.

Practice success
Unlock career opportunities
IT Specialist: Operations
IT Manager: Operations
IT Service Manager
IT Service Desk Analyst
Database Administrator
Network Administrator
System Administrator
Product Manager
Solutions Architect
Data Analyst
Essential Exam Resources for ITIL Certification Success
Achieve your academic goals with these key resources.
Official ITIL eBook:
Comprehensive Learning Resource:
Engaging Interactive eLearning:
Official ITIL Mock Exam:
Flexible Exam Re-Take:
Comprehensive Learning Resource Kit
Enhancing Skills and Fostering Curiosity
Always Current and Reliable:
Easy Access:
Variety of Study Tools:
Inspiring Introduction:

Exam
30 minutes
20 questions
Multiple choice
Closed book
Min. pass: 65%
Purchase options
Exam Prep
For learners who prefer to prepare for exam success on their own.-
Official eBook
-
Exam voucher
-
Learning Resource Kit
-
Interactive eLearning
-
Auto-marked sample papers
-
Free exam re-take
-
Official Mock Exam
eLearning
For self-paced learners seeking an interactiveexperience to guide exam preparation.
-
Official eBook
-
Exam voucher
-
Learning Resource Kit
-
Interactive eLearning
-
Auto-marked sample papers
-
Free exam re-take
-
Official Mock Exam
eLearning +
For self-paced learners seeking a comprehensiveexperience to build exam confidence.
-
Official eBook
-
Exam voucher
-
Learning Resource Kit
-
Interactive eLearning
-
Auto-marked sample papers
-
Free exam re-take
-
Official Mock Exam
ITIL 4 Practitioner: Information Security Management ® Certification FAQs
It’s the process of protecting information assets by ensuring confidentiality, integrity, and availability.
It helps safeguard sensitive data, reduces risks, and ensures compliance with legal and regulatory requirements.
- Protect information from unauthorized access
- Maintain data integrity
- Ensure data availability for authorized users
The CIA triad:
- Confidentiality
- Integrity
- Availability
The Information Security Manager is responsible for implementing and maintaining security policies, ensuring compliance, and managing security risks.
It integrates into service management to ensure that services are secure, protecting both data and infrastructure.
- Data breaches
- Cyber-attacks
- Unauthorized access
- Insider threats
By applying risk management, defining security policies, and monitoring to ensure compliance and continuous improvement.
- Risk assessment
- Security policy definition
- Monitoring and auditing security controls
- Incident response
It identifies security weaknesses and ensures security measures are enhanced over time to stay ahead of emerging threats.