It’s the process of managing IT assets throughout their lifecycle, from acquisition to disposal, ensuring value is derived and risks are minimized.

It ensures proper tracking, compliance, and cost-effectiveness of IT assets, while reducing risks related to misuse or loss.

- Ensure assets are properly tracked and managed
- Maximize value and minimize risk
- Ensure compliance with policies and regulations

- IT Asset: Any resource used in IT services, like hardware or software.
- Configuration Item (CI): Any component that needs to be managed in order to deliver a service.

- Planning
- Acquisition
- Deployment
- Maintenance
- Disposal

The IT Asset Manager oversees the lifecycle of assets, ensures proper documentation, and helps optimize costs and performance.

It integrates into the Service Value System (SVS) to ensure that assets support service delivery effectively and align with business goals.

- Asset tracking systems
- CMDB (Configuration Management Database)
- License management tools
- ITIL-compliant asset management software

It ensures that the right assets are available when needed, reduces costs, and mitigates risks associated with asset misuse.

By regularly reviewing asset performance, identifying underused assets, and optimizing usage, leading to cost savings and improved service quality.