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    Head Office Location

    Level 4, 260 Queen Street, Brisbane City QLD 4000

    Email Us

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    ITIL 4 Practitioner:
    Release Management

    Discover the optimal methods for introducing new and modified services in accordance with your organization’s policies and any established agreements between the organization and its service consumers.

    ITIL

    PROGRAMS

    For individuals

    CERTIFICATE

    For individuals

    AFFORD

    For individuals

    Purchase
    ITIL 4 Practitioner:
    Release Management

    What will you learn?

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    Key concepts

    Grasp the purpose and core concepts of Release Management, highlighting its importance in planning, scheduling, and controlling the build, test, and deployment of releases to achieve desired outcomes.

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    Practice success factors

    Understand practice success factors (PSF) and key metrics, which are crucial for assessing the effectiveness and efficiency of Release Management in delivering timely and successful releases.

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    Practice processes

    Examine Release Management processes, including essential activities, and learn how to integrate them into your organization’s value stream for seamless and coordinated release deployments.

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    Roles and competencies

    Focus on the key roles within Release Management and learn how to effectively position the practice within your organization. Develop the necessary skills to manage and oversee release activities.

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    Information and technology

    Discover how Information and Technology can enhance Release Management by providing tools and systems for effective planning, tracking, and deployment of releases.

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    Partners and suppliers

    Explore the role of partners and suppliers in Release Management and learn how to collaborate effectively to improve release processes and ensure successful delivery.

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    The ITIL capability model

    Understand how capability criteria support the development of the practice, ensuring alignment with industry best practices and organizational requirements for effective Release Management.

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    Practice success

    Learn strategies for succeeding with Release Management and see how it is supported by ITIL guiding principles, ensuring the establishment of robust release practices to achieve business goals and deliver value.

    Unlock career opportunities

    IT Service Manager

    IT Manager: Operations

    IT Specialist: Development

    IT Specialist: Changes

    Essential Exam Resources for ITIL Certification Success

    Achieve your academic goals with these key resources.

    Official ITIL eBook:

    Explore the ultimate guide to ITIL best practices. This official eBook is a crucial tool for exam preparation and a valuable reference throughout your professional career.

    Comprehensive Learning Resource:

    Progress with the Official ITIL 4 Foundation Training Materials, which include an in-depth Learner Workbook and a Quick Reference Guide to enhance exam preparation and understanding of essential concepts.

    Engaging Interactive eLearning:

    Engage in interactive learning with quizzes and knowledge checks to monitor your progress. Enjoy an engaging and informative journey where each step deepens your understanding.

    Official ITIL Mock Exam:

    Increase your confidence with practice exams crafted by the creators. These mock tests simulate the actual exam environment, providing a realistic experience to enhance preparation and success.

    Flexible Exam Re-Take:

    Feel reassured knowing you have a contingency plan. If your first attempt isn’t successful, you can retake the exam, offering peace of mind and another opportunity to succeed.

    Comprehensive Learning Resource Kit

    Enhancing Skills and Fostering Curiosity

    Always Current and Reliable:

    Be confident that your study materials are always aligned with the latest official exam requirements, ensuring you’re consistently well-prepared.

    Easy Access:

    Access all your materials at any time via Canvas, our user-friendly online learning platform. You can also download resources for future reference, even after passing your exams.

    Variety of Study Tools:

    Designed for independent learners, our Learning Resource Kit includes workbooks for in-depth exploration, official textbooks, and quick-reference guides to accommodate different learning styles.

    Inspiring Introduction:

    Kick off your certification journey with a welcome video from industry experts, designed to ignite your motivation and set the tone for your educational adventure.
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    Exam

    30 minutes

    20 questions

    Multiple choice

    Closed book

    Min. pass: 65%

    Purchase options

    Exam Prep

    For learners who prefer to prepare for exam success
    on their own.
    AU$385
    AU$ 280.00 Incl. GST
    • Official eBook
    • Exam voucher
    • Learning Resource Kit
    • Interactive eLearning
    • Auto-marked sample papers
    • Free exam re-take
    • Official Mock Exam
    Buy Now

    eLearning

    For self-paced learners seeking an interactive
    experience to guide exam preparation.
    AU$899
    AU$ 670.00 Incl. GST
    • Official eBook
    • Exam voucher
    • Learning Resource Kit
    • Interactive eLearning
    • Auto-marked sample papers
    • Free exam re-take
    • Official Mock Exam
    Buy Now

    eLearning +

    For self-paced learners seeking a comprehensive
    experience to build exam confidence.
    AU$1089
    AU$ 810.00 Incl. GST
    • Official eBook
    • Exam voucher
    • Learning Resource Kit
    • Interactive eLearning
    • Auto-marked sample papers
    • Free exam re-take
    • Official Mock Exam
    Buy Now

    ITIL 4 Practitioner: Release Management ® Certification FAQs

    Release Management is a practice focused on planning, scheduling, and controlling the movement of releases to test and live environments to ensure successful deployment.

    The goal is to ensure that new and updated services are delivered efficiently and effectively, with minimal risk and disruption.

    While Change Management focuses on handling changes, Release Management is responsible for the actual deployment and release of those changes into production.

    Planning releases, building and testing releases, deployment, and post-release review.

    A Release Package is a collection of components, configurations, and documentation that are packaged together for deployment to live environments.

    A Release Package is a collection of components, configurations, and documentation that are packaged together for deployment to live environments.

    The Release Manager oversees the release process, ensuring that releases are planned, tested, and deployed with minimal risk and maximum success.

    Reduced risk of failure, improved service quality, faster time to market for new features, and better alignment with business objectives.

    By analyzing release performance and feedback, Release Management helps refine processes and identify opportunities for ongoing improvement.

    Release Management tools, version control systems, deployment automation tools, and testing platforms.

    ITIL 4 Release Management supports Agile and DevOps by enabling faster, more frequent releases while ensuring quality, consistency, and minimal disruption to production.