ITIL 4 Practitioner:
Supplier Management
The aim of this module is to ensure that the organisation’s suppliers and their performances are managed effectively to support the uninterrupted delivery of high-quality products and services.
What will you learn?
Key concepts
Grasp the purpose and essential principles of Change Enablement, emphasizing its significance in effectively managing changes to minimize risk and ensure business continuity.
Practice success factors
Discover practice success factors (PSF) and key practice metrics, crucial for assessing the effectiveness and efficiency of Change Enablement in ensuring controlled and successful change implementation.
Practice processes
Discover the processes of Change Enablement, including essential activities, and learn how to incorporate them into your organization’s value stream to ensure smooth and coordinated change initiatives.
Roles and competencies
Concentrate on the essential roles in Change Enablement and learn how to effectively integrate the practice within your organization. Cultivate the necessary skills to oversee and manage change initiatives successfully.
Information and technology
Discover how Information and Technology can facilitate Change Enablement by delivering enhancements and offering tools and systems for efficient planning, tracking, and implementation of changes.
Partners and suppliers
Investigate the role of partners and suppliers in Change Enablement, focusing on how to collaborate effectively to improve change processes and achieve successful outcomes.
The ITIL capability model
Explore how the capability criteria enhance the development of the practice, ensuring alignment with industry best practices and organizational requirements for effective Change Enablement.
Practice success
Learn strategies for succeeding with Change Enablement and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust change management practices to achieve business goals and deliver value.
Unlock career opportunities
Service Integration Manager
IT Service Manager
IT Procurement Manager
Enterprise Architect
Essential Exam Resources for ITIL Certification Success
Achieve your academic goals with these key resources.
Comprehensive Learning Resource Kit
Enhancing Skills and Fostering Curiosity
Exam
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Interactive eLearning
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For self-paced learners seeking a comprehensiveexperience to build exam confidence.
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810.00
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Official eBook
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Exam voucher
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Learning Resource Kit
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Interactive eLearning
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Auto-marked sample papers
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Free exam re-take
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Official Mock Exam