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ITIL 4 Specialist:
High-Velocity IT

Develop practical skills to adapt service management practices to the modern organisation’s dynamic, high-velocity environment. Construct resilient systems and enhance service quality and speed.
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ITIL 4 Specialist: High-Velocity IT

What will you learn?

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Digital Transformation Strategies

Transitioning traditional IT operations into a more digitally-driven and flexible environment through various strategies and approaches.
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Agile and DevOps Principles

Applying Agile and DevOps principles to IT service management can expedite service delivery, foster collaboration, and enhance efficiency.
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Lean and Continuous Improvement

Applying lean principles to eliminate waste and streamline processes within IT operations. Exploring the concept of continuous improvement to drive ongoing enhancements.
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Automation

Explore the impact of automation, AI, and ML on contemporary IT operations, and learn how to harness these technologies for enhanced efficiency and innovation.
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Digital Product Management

Comprehend the principles of digital product management and how to design, construct, and oversee digital products and services that fulfill customer requirements and provide value.
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Service Resilience

Ensure the resilience and security of digital services in a high-velocity environment, addressing security threats and vulnerabilities.
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Service Performance Metrics

Examine the measurement and reporting of crucial performance metrics (KPIs) to assess the performance and effectiveness of digital services.
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Customer-Centric Approaches

Adopting a customer-centric approach and providing services that meet customer expectations is crucial for creating a positive customer experience.

Unlock career opportunities

IT specialist: development

IT specialist: changes

IT specialist: operations

IT manager: development

IT Project manager

IT service manager

Digital product manager

Exam essentials

So many academic goals that we expect you to achieve.

Official eBook

This guide is a useful resource for preparing for exams, and it will serve as your primary reference for your work, further studies, or professional development.

Interactive eLearning

Dive into our captivating interactive experience and learn through quizzes and assessments. Monitor your progress, stay engaged, and guarantee that every stage of your learning journey is both pleasurable and productive.

Exam retake

You can take your exams without stress, as you'll have a second opportunity to take the exam if you're not satisfied with your initial result.

Learning Resource Kit

The ITIL 4 Specialist: High-Velocity IT Learning Resource Kit, which includes a comprehensive Learner Workbook and Quick Reference Guide, is designed to support exam preparation and ongoing learning.

Learning Resource Kit

Enhancing Skills and Fostering Curiosity

Expertly Crafted Content

The course materials were developed by the same subject matter experts responsible for creating the textbooks and exams for each certification program, ensuring the content is accurate, comprehensive, and fully aligned with the program requirements.

Up-to-Date and Reliable

You can rest assured that all your study materials are always up-to-date and aligned with the official exams.

Convenient access to resources

The course materials are readily available on our online platform, Canvas, allowing you to download and retain the resources even after completing your exams.

Diverse Learning Resources

Our Learning Resource Kit is designed for self-directed independent study, catering to various learning preferences with workbooks for in-depth study, Official Books, and Quick Reference Guides.
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Exam

90 minutes

40 questions

Multiple choice

Closed book

Min. pass: 70%

Purchase options

Exam Prep

For learners who prefer to prepare for exam success
on their own.
AU$1175
AU$ 880.00 Incl. GST
  • Official eBook
  • Exam voucher
  • Learning Resource Kit
  • Interactive eLearning
  • Auto-marked sample papers
  • Free exam re-take
  • Official Mock Exam

eLearning

For self-paced learners seeking an interactive
experience to guide exam preparation.
AU$2309
AU$ 1730.00 Incl. GST
  • Official eBook
  • Exam voucher
  • Learning Resource Kit
  • Interactive eLearning
  • Auto-marked sample papers
  • Free exam re-take
  • Official Mock Exam

eLearning +

For self-paced learners seeking a comprehensive
experience to build exam confidence.
AU$2729
AU$ 2050.00 Incl. GST
  • Official eBook
  • Exam voucher
  • Learning Resource Kit
  • Interactive eLearning
  • Auto-marked sample papers
  • Free exam re-take
  • Official Mock Exam

ITIL 4 Specialist: High-Velocity IT ® Certification FAQs

A: High-Velocity IT focuses on the rapid delivery of IT services and products while maintaining high quality, aligning with business goals in fast-paced, digital environments.

A: It helps organizations adapt quickly to market changes, meet customer expectations, and innovate faster in competitive digital landscapes.

A: The objectives include delivering value quickly, ensuring reliability, fostering innovation, and enabling resilience in IT services.

A: High-Velocity IT integrates Agile methodologies and DevOps principles to promote rapid delivery, continuous improvement, and close collaboration between development and operations teams.

A: Key practices include Lean thinking, Agile development, DevOps, Continual Improvement, and Value Stream Mapping to streamline processes and enhance delivery.

A: It balances speed with risk management by embedding automated testing, monitoring, and feedback loops into the delivery process to ensure quality and minimize failures.

A: Automation accelerates repetitive tasks, ensures consistency, and allows teams to focus on innovation and strategic initiatives, critical for high-velocity environments.

A: Faster time-to-market, improved customer satisfaction, better alignment with business goals, and enhanced adaptability to change.

A: It incorporates real-time feedback loops to continuously improve services and products, ensuring they meet evolving customer needs.

A: ITIL 4 provides guiding principles, best practices, and a flexible framework that organizations can tailor to achieve rapid, high-quality IT delivery.