Grab more than 25% Off – Limited Time, Maximum Value!

    Call Us

    1300 900 004

    Head Office Location

    Level 4, 260 Queen Street, Brisbane City QLD 4000

    Email Us

    admin@itprocertifications.com

    Facebook Linkedin

    Call Us

    1300 900 004

    Head Office Location

    Level 4, 260 Queen Street, Brisbane City QLD 4000

    Email Us

    admin@itprocertifications.com

    ITIL 4 Specialist:
    Plan, Implement, and Control

    This module covers the core principles of 5 crucial ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, and IT Asset Management.
    ITIL

    PROGRAMS

    For individuals

    CERTIFICATE

    For individuals

    AFFORD

    For individuals

    Purchase
    ITIL 4 Specialist: Plan, Implement, and Control

    What will you learn?

    icon_1

    Key concepts

    Comprehend the purpose and core principles of the Plan, Implement, and Control practices, emphasizing their significance in establishing, executing, and governing IT service strategies effectively.

    laptop

    Practice success factors

    Understand the critical practice success factors (PSF) and key practice metrics that are essential for assessing the effectiveness and maturity of the Plan, Implement, and Control practices in accomplishing strategic goals.
    icon3

    Practice processes

    Discover and integrate key processes into your organization’s value stream to enable cohesive planning, efficient execution, and robust control measures.

    icon4

    Roles and competencies

    Concentrate on crucial responsibilities within the Plan, Implement, and Control practices, and learn how to position the practices effectively within your organisation. Develop the essential competencies for planning, executing, and controlling IT service strategies.
    icon_5

    Information and technology

    Information and Technology can support and enable the planning, implementation, and control practices to deliver improvements, providing tools and systems for effective planning, implementation, and control.

    icon_6

    Partners and suppliers

    Understand how to collaborate effectively with partners and suppliers to enhance strategy execution and governance through the Plan, Implement, and Control practices.

    icon_7

    The ITIL Capability model

    The capability criteria guide the development of the practices’ capabilities, ensuring alignment with industry best practices and organisational requirements for effective planning, implementation, and control.

    icon_8

    Practice success

    Develop effective strategies for planning, implementing, and controlling IT services, leveraging ITIL principles to establish robust service strategies and governance frameworks that support business objectives.

    Unlock career opportunities

    IT Specialist: Operations

    IT Manager: Operations

    IT Service Manager

    Exam essentials

    So many academic goals that we expect you to achieve.

    Official eBook

    This guide is a useful resource for preparing for exams, and it will serve as your primary reference for your work, further studies, or professional development.

    Interactive eLearning

    Dive into our captivating interactive experience and learn through quizzes and assessments. Monitor your progress, stay engaged, and guarantee that every stage of your learning journey is both pleasurable and productive.

    Exam retake

    You can take your exams without stress, as you'll have a second opportunity to take the exam if you're not satisfied with your initial result.

    Learning Resource Kit

    The Official ITIL 4 Specialist: Plan, Implement, and Control Training Materials, which include a detailed Learner Workbook and Quick Reference Guide, are designed to support exam preparation and ongoing learning.

    Learning Resource Kit

    Enhancing Skills and Fostering Curiosity

    Expertly Crafted Content

    The course materials were developed by the same subject matter experts responsible for creating the textbooks and exams for each certification program, ensuring the content is accurate, comprehensive, and fully aligned with the program requirements.

    Up-to-Date and Reliable

    You can rest assured that all your study materials are always up-to-date and aligned with the official exams.

    Convenient access to resources

    The course materials are readily available on our online platform, Canvas, allowing you to download and retain the resources even after completing your exams.

    Diverse Learning Resources

    Our Learning Resource Kit is designed for self-directed independent study, catering to various learning preferences with workbooks for in-depth study, Official Books, and Quick Reference Guides.
    img-iconbox-right.png

    Exam

    90 minutes

    40 questions

    Multiple choice

    Closed book

    Min. pass: 65%

    Purchase options

    Exam Prep

    For learners who prefer to prepare for exam success
    on their own.
    AU$1175
    AU$ 880.00 Incl. GST
    • Official eBook
    • Exam voucher
    • Learning Resource Kit
    • Interactive eLearning
    • Auto-marked sample papers
    • Free exam re-take
    • Official Mock Exam
    Buy Now

    eLearning

    For self-paced learners seeking an interactive
    experience to guide exam preparation.
    AU$2309
    AU$ 1730.00 Incl. GST
    • Official eBook
    • Exam voucher
    • Learning Resource Kit
    • Interactive eLearning
    • Auto-marked sample papers
    • Free exam re-take
    • Official Mock Exam
    Buy Now

    eLearning +

    For self-paced learners seeking a comprehensive
    experience to build exam confidence.
    AU$2729
    AU$ 2050.00 Incl. GST
    • Official eBook
    • Exam voucher
    • Learning Resource Kit
    • Interactive eLearning
    • Auto-marked sample papers
    • Free exam re-take
    • Official Mock Exam
    Buy Now

    ITIL 4 Specialist: Plan, Implement & Control ® Certification FAQs

    A certification module in ITIL 4 focusing on planning, implementing, and controlling IT service management processes to ensure efficient service delivery.

    IT professionals, service managers, process owners, and anyone involved in planning and implementing ITSM practices.

    Improved planning, effective implementation of ITSM practices, better process control, and alignment of IT services with business objectives.

    Service planning, process implementation, performance measurement, risk management, and continual improvement.

    It is a specialized module that builds on ITIL 4 to provide a structured approach for planning and controlling service management processes.

    Completion of ITIL 4 Foundation certification.

    A multiple-choice exam testing understanding of planning, implementation, and control techniques within ITSM.

    Typically 2 to 3 days of instructor-led training.

    Take the official training, review study materials, and practice with sample exams.

    Roles such as Service Manager, ITSM Consultant, Process Owner, and Change Manager.