At ITProCertifications, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website, services, and content. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

When you sign up for an account, enroll in certifications, or contact us through forms, we may collect personal details such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (for processing transactions)

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

• Browser type
• Device type
• IP address
• Pages you visited
• Time spent on pages
• Other usage data

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide you with certification services and customer support.
• To process payments and manage transactions.
• To send you promotional offers, updates, and newsletters (you can opt-out at any time).
• To improve our website and user experience.
• To monitor and analyze website traffic for security and performance purposes.
• To comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or deliver other services.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as court orders or government investigations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it. However, no method of transmitting or storing data is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
• Data Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., if we need to retain it for legal or business reasons).
• Opt-Out: You can opt out of receiving promotional emails or newsletters by clicking the unsubscribe link in any communication we send you.

To exercise your rights or for any questions about your data, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences. For more information, please read our Cookie Policy [link to Cookie Policy].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

ITProCertifications does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ITProCertifications
PO Box 174,
Spring Hill QLD 4000
Email: admin@itprocertifications.com
Phone: 1300 900 004